Terms & Conditions

Welcome to Vekvek. The expressions “Vekvek,” “we,” “our,” and “us” refer to the operator of this website. By navigating our website, placing an order, or using any feature or functionality that we provide (collectively, the “Services”), you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions (“Terms”).

These Terms are intended to apply to every person who visits, accesses, or interacts with our website—including shoppers, account holders, merchants, content contributors, and casual visitors.

If you do not agree with all of the provisions outlined below, you should discontinue use of the website immediately.

We may revise, amend, or extend these Terms from time to time. Any updates will take effect upon posting, and your continued use of the Services constitutes acceptance of any such revisions.

1. Use of Our Online Store

By accessing our Services, you represent and warrant that:

  • You have reached the legal age of majority in your jurisdiction, or
  • You are using the website with permission and supervision from a parent or guardian.

You further agree not to use our products or Services for unlawful purposes, to violate intellectual property rights, or to upload malicious software, harmful scripts, or disruptive content of any kind. Any misuse may result in the immediate termination of your access.

2. General Conditions of Service

We reserve the right, at our sole discretion, to decline service or refuse any order without providing justification.

You understand that certain types of content you provide (excluding payment information) may be transferred over networks in unencrypted form or adapted for technical compatibility. Payment data is always encrypted when transmitted.

You agree not to replicate, sell, resell, or commercially exploit any part of our Services without receiving explicit written authorization from Vekvek.

3. Accuracy, Reliability & Completeness of Information

Although we take reasonable steps to ensure accuracy, the content on our website—such as product specifications, pricing, stock availability, promotions, or descriptive text—may contain errors or omissions.

All materials are provided for informational purposes only. Decisions should not be based solely on the information available here without consulting additional sources.

We may update, revise, or remove information at any time but are under no obligation to do so.

4. Modifications to Services or Pricing

We may adjust pricing, discontinue products, or revise features of the Service without prior notice.

Vekvek shall not be liable to you or third parties for any modification, suspension, or discontinuation of Services, or for any pricing adjustments that may occur.

5. Products & Availability

Some items may only be accessible through our online store, and certain products may have limited quantities.

We attempt to display product images and colors as accurately as possible; however, variations may occur due to device settings or display differences. These minor discrepancies do not constitute grounds for claims.

We may restrict sales of products or quantities to any customer, household, region, or market at our discretion.

All product descriptions, promotional materials, and availability statuses may change without prior notice.

6. Orders, Billing Practices & Account Obligations

We reserve the right to decline or restrict any order placed with us. This includes limiting quantities per:

  • Individual customer
  • Household
  • Account
  • Billing address
  • Shipping address

If we update, adjust, or cancel an order, we will make reasonable efforts to contact you using the details you provided.

You agree to provide accurate and complete information during checkout and to promptly update your details when changes occur.

7. Shipping, Handling & Delivery

Orders are typically processed within 1–3 business days unless otherwise noted.

Delivery timelines vary by region and method. More detailed information can be found in our Shipping Policy.

Tracking details will be shared when available.
Delays caused by logistics partners, customs inspections, weather, or external disruptions are outside Vekvek’s control and therefore not grounds for liability or compensation.

8. Returns, Exchanges & Refunds

Vekvek provides a 45-Day Guarantee for returns or exchanges, subject to the conditions listed in our detailed Return & Refund Policy.

Returned items must be unused, in original condition, and accompanied by valid proof of purchase unless defective or incorrect.

Refunds are processed 5–10 business days following inspection. Certain products—including customized goods and final-sale items—may not be eligible.

Full terms are outlined in the Return & Refund Policy.

9. Use of External Tools & Third-Party Links

Our website may provide access to third-party tools or integrations. These are offered “as is,” with no endorsement or guarantee from Vekvek.

Your interaction with third-party websites or content is entirely at your own risk, and you are responsible for reviewing their respective terms and policies.

10. User Contributions, Feedback & Submissions

If you send comments, suggestions, reviews, or any form of submitted content, you grant Vekvek a perpetual, royalty-free, worldwide license to reproduce, adapt, publish, or distribute such material in any medium.

You affirm that your submissions:

  • Do not violate intellectual property rights
  • Do not contain unlawful, offensive, defamatory, or harmful material
  • Are your own responsibility and not attributable to Vekvek

11. Handling of Personal Information

Any personal data submitted through the website is governed by the Vekvek Privacy Policy. This document explains in detail how information is collected, processed, shared, and protected.

12. Errors, Inaccuracies & Corrections

Occasionally, our website may display typographical errors, outdated information, or inconsistencies related to product descriptions, pricing, or promotions.

We reserve the right to correct these inaccuracies and adjust or cancel orders if necessary, without obligation to provide prior notice.

13. Prohibited Activities

You agree not to use the website for any activity that:

  • Violates any law or regulation
  • Infringes intellectual property rights
  • Harasses, abuses, or discriminates
  • Misrepresents information or impersonates others
  • Attempts to bypass or disable security features
  • Collects personal data without proper authorization
  • Engages in spamming, phishing, scraping, or automated data harvesting
  • Promotes obscene, violent, or harmful content

Violation may result in account termination or legal action.

14. Disclaimer of Warranties & Limitation of Liability

All Services, products, and materials are provided “as available” and “without warranties of any kind.”

We do not guarantee uninterrupted access, error-free performance, or the absence of harmful components.

To the fullest extent permitted by law, Vekvek disclaims liability for any indirect, consequential, incidental, punitive, or special damages arising from your use of the website or products.
Our aggregate liability is limited strictly to the amount paid for the product in question.

15. Indemnification

You agree to defend, indemnify, and hold harmless Vekvek, its officers, employees, and partners against claims or damages resulting from:

  • Your violation of these Terms
  • Your misuse of the Services
  • Your infringement of third-party rights

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining sections will continue to be valid and enforceable to the fullest extent permitted by law.

17. Termination of Access

Either party may terminate this agreement at any time by ceasing use of the Services.

We reserve the right to immediately restrict or terminate your access without prior notice if we determine that you have violated these Terms.
Any obligations incurred prior to termination remain enforceable.

18. Entire Agreement

These Terms, together with all policies referenced on our website—including the Privacy Policy, Return & Refund Policy, and Shipping Policy—represent the full and exclusive agreement between you and Vekvek regarding the use of our Services.

19. Governing Law

These Terms shall be interpreted according to the laws of the State of California, without regard to conflict-of-law principles.

20. Contact Information

If you have questions or concerns regarding these Terms, please reach out to our support team:

Email: support@vekvek.com

Address: 9 W 27th Street, 4th Floor, New York, NY 10001, USA